JOB TITLE: Eco Eatery Manager

JOB LOCATION: Boonshoft Museum of Discovery

WORK HOURS: Full-Time, Salary

REPORTS TO: President & CEO

Position Summary

The Eco Eatery Manager is responsible for the overall operation, administration, and success of the Eco Eatery. This position creates and maintains a welcoming, professional, and guest-focused dining environment while ensuring compliance with all applicable food safety, sanitation, liquor control, and health department regulations.

The Manager oversees daily food service operations, inventory management, purchasing, staffing, budgeting, cash handling, and customer service. This role requires experience managing food service operations and regulatory compliance but does not require advanced culinary or chef-level expertise. The Manager is responsible for ensuring that food preparation, storage, service, and alcohol sales are conducted in accordance with all applicable laws and organizational policies.

The Manager hires, trains, supervises, schedules, and evaluates Eco Eatery staff, promotes a culture of exceptional guest service, and supports museum events through food and beverage service.

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Essential Duties and Responsibilities

Operations Management

· Direct and oversee the daily operations of the Eco Eatery.

· Create and maintain a welcoming, clean, safe, and professional dining environment.

· Ensure efficient service, high-quality guest experiences, and smooth daily operations.

· Develop, implement, and maintain operating procedures for food service, sanitation, cash handling, and guest service.

· Monitor operational performance and identify opportunities for increased efficiency and revenue generation.

Food Safety and Regulatory Compliance

· Ensure compliance with all federal, state, and local food service regulations and health department requirements.

· Oversee proper food handling, preparation, storage, labeling, and sanitation practices.

· Maintain required food service permits, certifications, inspection readiness, and documentation.

· Train and regularly reinforce staff compliance with food safety standards and organizational policies.

· Respond appropriately to health and safety concerns and implement corrective actions when necessary.

Alcohol Service Management

· Manage purchasing, inventory, storage, and control of alcoholic beverages.

· Ensure compliance with all alcohol service laws, regulations, permits, and licensing requirements.

· Train and supervise staff involved in alcohol service and monitor adherence to responsible beverage service practices.

· Maintain accurate records related to alcohol inventory and sales.

· Support museum events that include alcohol service and ensure all requirements are met.

Inventory and Purchasing

· Order food, beverages, supplies, and operating materials as needed.

· Maintain accurate inventory records and controls.

· Establish and maintain relationships with vendors and suppliers.

· Monitor product quality, pricing, and availability.

· Minimize waste and maintain appropriate inventory levels.

Financial Management

· Demonstrate mastery of all approved cash-handling and accounting procedures.

· Monitor daily sales, deposits, and financial controls.

· Assist in developing and managing the annual operating budget for the Eco Eatery.

· Track expenses and revenues to achieve established financial goals.

· Identify opportunities to increase profitability while maintaining service quality.

Leadership and Staff Development

· Recruit, hire, train, supervise, schedule, and evaluate Eco Eatery staff.

· Establish ongoing training programs related to customer service, food safety, alcohol service, and operational excellence.

· Foster a positive, collaborative, and accountable work environment.

· Ensure adequate staffing levels to support daily operations and special events.

Guest Experience

· Provide and model exceptional customer service standards.

· Resolve guest concerns in a professional and timely manner.

· Promote menu offerings, programs, and special events.

· Coordinate with Guest Services staff to support a positive museum experience.

Events and Museum Support

· Support museum programs, private events, fundraisers, and special functions with food and beverage service.

· Coordinate menu selections, supplies, staffing, and event logistics as needed.

· Work collaboratively with museum departments to support organizational goals and strategic initiatives.

Additional Responsibilities

· Work alongside the President & CEO in planning and implementing initiatives that support the Society’s strategic goals.

· Perform other duties as assigned.

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Qualifications

Required

· Minimum of 3 years of experience in food service, restaurant, café, catering, hospitality, or related operations management.

· Knowledge of food safety and sanitation regulations.

· Experience supervising, training, and scheduling staff.

· Experience managing inventory, purchasing, and vendor relationships.

· Strong customer service and communication skills.

· Experience handling cash management and point-of-sale (POS) systems.

· Ability to work flexible hours, including evenings, weekends, and special events as needed.

Preferred

· Food Protection Manager Certification (ServSafe Manager or equivalent).

· Experience overseeing alcohol service and beverage inventory.

· Experience working with liquor permits, licensing, and responsible alcohol service practices.

· Experience developing and managing budgets.

· Experience in a museum, nonprofit, hospitality, or visitor-focused environment.

Summary: The Eco Eatery Manager is responsible for creating and maintaining an environment that is welcoming, upbeat, and comfortable for all guests. The Manager will consistently model an outstanding attitude of customer service and will impart a model enthusiasm for all Eco Eatery staff and volunteers to emulate. The Manager will hire, train, supervise, and schedule Eco Eatery staff and will be responsible for regularly evaluating, updating, and retraining staff as necessary. The Manager will also maintain and order necessary food and materials inventory for the use of public consumption as well as private or fundraising events, as dictated.

The Manager will ensure guest satisfaction, Eatery promotion efforts, and efficient cash-handling procedures. The Manager will demonstrate a mastery of all Society-approved cash handling and accounting procedures, and effectively and efficiently operate the Eatery register. The Manager will develop and adhere to a yearly budget for Eco Eatery expenses and revenue.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

· Ensure that all visitors are professionally welcomed with information to make certain that they have the opportunity to enjoy the Museum to the fullest extent.

· Provide an outstanding model of customer service standards for all employees and volunteers to follow.

· Hire, train, supervise, and schedule Eco Eatery staff and establish a schedule for ongoing training for existing personnel

· Develop, implement, and maintain written records for Eco Eatery policies and procedures, including food handling, customer service and cash-handling guidelines.

· Create and maintain an environment that is welcoming, upbeat, comfortable, and professional. Maintain a clean and orderly workplace that is in line with Health Department guidelines, as well as inviting to visitors.

· Maximize revenue potential by enthusiastically promoting and selling daily menu items

· Work alongside the President & CEO in planning and implementing the DSNH Strategic Plan, including executing the measures already in place, developing new ideas, and periodically evaluating and updating the Plan; work interdepartmentally within the Museum to achieve the Plan’s success.

· Ensure an adequate and accurate inventory of food and supplies necessary in the functionality of Eatery

· Assist with special events and promotions, as requested by providing select menu items and dining materials

· Assist President & CEO with other such tasks as may be required to assure the efficient operation of the Eco Eatery

· Be familiar with POS functions, including entering inventory into the POS as necessary and restocking inventory

· Coordinate with Guest Services staff as needed, and thoroughly understanding all responsibilities associated with customer experience.

· Other duties as assigned.

This job description may be changed at any time and in no way does this limit management decisions.

Rev July 2026.

Job Title: Guest Services Associate

Department: Guest Services

Locations: Boonshoft Museum of Discovery and SunWatch Village

Reports To: Manager of Guest Services and Guest Services Assistant

Manager FLSA Status: Part-Time Hourly, Non-Exempt

Hourly Rate: $12.00/per hour

Summary

The Guest Services Associate is a frontline role responsible for delivering a welcoming, inclusive, and engaging visitor experience. This position supports daily operations across admissions, front desk, and gift shop services by providing excellent customer service, accurate information, and efficient transaction processing.

Essential Duties

· Welcome visitors and provide accurate, timely information to enhance the guest experience at Boonshoft Museum of Discovery and SunWatch Village.

· Deliver friendly, inclusive, and high-quality customer service to all guests.

· Operate front desk and gift shop services, including processing admissions, memberships, and retail sales.

· Use Point-of-Sale (POS) systems accurately and follow all cash-handling and transaction procedures.

· Promote museum memberships using guest-focused communication.

· Maintain familiarity with exhibits, programs, policies, and procedures to effectively respond to guest questions.

· Keep front desk, admissions, and gift shop areas clean, organized, and welcoming; assist with restocking and merchandising as needed.

· Perform opening and closing duties for guest-facing areas.

· Respond professionally to on-call requests to support coverage during high-volume days, special events, staff absences, or emergencies.

· Work collaboratively with the Guest Services team, assist with special events, and communicate guest feedback, concerns, or operational needs to supervisory staff.

· Participate in required training, meetings, and operational briefings.

Education and/or Experience

· High school diploma preferred.

· Previous experience in customer service, hospitality, retail, or a guest-facing role is preferred.

· Strong communication and interpersonal skills.

· Ability to work a flexible schedule, including weekends, holidays, and special events.

· Basic computer skills and ability to learn POS and ticketing systems.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls. The employee is required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to focus. The noise level in the work environment is usually high.

Equal Employment Opportunity

The organization provides equal employment opportunity to all employees and applicants for employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, age, genetic information, disability, status as a Vietnam-era or special disabled veteran, or any other protected factor in accordance with applicable federal, state, and local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, employee development, transfer, promotion, compensation, and corrective action.

JOB TITLE: Accounting Supervisor

JOB LOCATION: Dayton Society of Natural History, Dayton, OH

WORK HOURS: Varies – 20 to 30 hours per week

REPORTS TO: CFO

NON-EXEMPT: $16.00 to $20.00 per hour based on experience and education

SUMMARY/OBJECTIVE: This position is responsible for Accounting and Finance within the Administration Department of the Dayton Society of Natural History. The ideal candidate will have experience in Accounting and Finance and will support the Chief Financial Officer.

ESSENTIAL FUNCTIONS:

· Analyze daily paperwork from the Boonshoft Museum of Discovery’s Admissions Desk, Discoveries Shop, and Eco Eatery and SunWatch Village’s Admissions and Gift Shop to create journal entries for deposits and related revenue in Financial Edge NXT.

· Run point-of-sale reports for accounts receivable, enter accounts receivable entries into Financial Edge NXT, and reconcile accounts receivable balances between Versai point-of-sale software and Financial Edge NXT accounting software.

· Review accounts payable and print checks for mailing to vendors weekly or as needed from the Financial Edge NXT software.

· Make ACH payments for Ohio sales tax, workers’ compensation, health insurance, and unemployment benefits as well as other vendors requiring ACH payments. Record ACH payments in the Financial Edge NXT software.

· Manage company credit cards including sending monthly reminders for reports from employees, submitting requests for new or cancelled cards, adjusting credit limits, and making related journal entries in Financial Edge NXT.

· Monitor bank accounts online and make transfers as necessary to maintain adequate balances for outstanding payables. Report and investigate any suspicious activity.

· Maintain and distribute petty cash fund for employee reimbursements.

· Prepare and mail 1099 forms each January and maintain related W-9 forms for each vendor.

· Prepare and file Unclaimed Funds Report annually.

· Maintain accounting records for deposits, receivables, credit cards, sales tax, and other items as needed.

· Maintain cash handling manuals for the organization.

· Assist other members of the accounting department as needed for tasks such as taking deposits to the bank or entering accounts payable when other members of the accounting department are out of the office.

· Assist the Chief Financial Officer and President & CEO, as needed.

Work Environment: This position operates in a professional office environment. This role routinely uses standard office equipment. Must have working knowledge of Microsoft Office Software.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers; reach with hands and arms; climb stairs; balance; stoop, kneel; talk or hear. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Position Type/Expected Hours of Work: This is a part-time position. Days and hours of work are flexible within Monday through Friday, 8:00 a.m. to 5 p.m.

Required Education and Experience: Associate’s or Bachelor’s degree and related experience or training, or equivalent combination of education and experience. This position is considered an excellent place for a candidate to begin their journey in the field of museums and/or accounting.

Preferred Experience: Familiarity with Financial Edge NXT accounting system, Versai Museum Management Software, RegFox event registration platform, Jumbula online registration software, Square, and PayPal is beneficial.

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.